FAQ Shipping

Shipping Information
Shipping & handling fees apply to auction vouchers that are being mailed.

Please note that some items may be print on demand. A handling fee will apply to all orders that include a Print On Demand item. Auction item page will specify if item is print on demand. Auction winner will be directed to print out certificate(s). Winners of multiple items may be directed to print out certificate(s) and also pay shipping for those being mailed.

Specified certificates will be mailed in place of actual item. Certificate may be redeemed for item at physical store location. Items may be picked up at participating merchants or station with certificate as proof of receipt.
Certificates will state whether to go to the merchant or pickup at the station.

Orders with a combined retail value of under $250.00 will be mailed out by USPS. The estimated delivery time is 7-10 business days.
Orders with a combined retail value of over $250.00 will be mailed out USPS with Signature Confirmation. The estimated delivery time is 7 - 10 business days.

What if I am not Home to Sign for my Package?
-The Postal carrier will leave a PS Form 3849, Delivery Attempt Notice at your door.
-There are 3 main ways that customers can retrieve their mail.
-Schedule a Redelivery via telephone by calling 1-800-ASK-USPS (1-800-275-8777).
-Use the online Redelivery service to arrange for mail to be redelivered.
-Have the mail Held at your local Post Office so it can be picked up later.